financial wellness

Notice of Data Incident August 2, 2024

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ALABASTER, AL — Heart South Cardiovascular Group (“Heart South”) announces a data incident that may have affected certain individuals’ information. On May 30, 2024, Heart South experienced a cybersecurity incident. Heart South immediately began an investigation, which included working with third-party specialists to determine the nature and scope of the incident. The investigation determined that certain information stored on its network was accessed by an unauthorized party between May 29, 2024 and May 30, 2024. While the review of the impacted information is still ongoing, the investigation has determined the information at risk may contain first and last name together with one or more of the following: address, date of birth, driver’s license number, Social Security number, diagnosis/condition, lab results, medications, and/or other treatment information. Heart South is currently obtaining address information for potentially impacted individuals and will be providing written notice to individuals for whom it has addresses. 

In response to this incident, Heart South implemented additional security measures to further minimize the risk of a similar incident occurring in the future. Heart South also notified law enforcement and is reviewing its policies and procedures related to data protection. Heart South has no reason to believe any information has been misused as a result of this incident. However, Heart South is providing individuals access to credit monitoring and identity protection services as an added precaution. If you have questions about this incident or would like to enroll in the credit monitoring and identity protection services, please call (888) 774-0744 between the hours of 8:00 a.m. to 8:00 p.m. Central Time, Monday through Friday, excluding holidays. You may also write to Heart South at 1022 1st Street N. #500, Alabaster, AL 35007.

In general, Heart South encourages individuals to remain vigilant in regularly reviewing and monitoring all account statements, explanation of benefits statements, and credit history to guard against a­ny unauthorized transactions or activity. If suspicious or unusual activity on accounts is discovered, please promptly contact the financial institution or company. Individuals may also place a fraud alert or credit freeze by contacting the credit reporting agencies: TransUnion 1-800-680-7289; Experian 1-888-397-3742; Equifax 1-888-298-0045.   

Individuals can further educate themselves regarding identity theft, fraud alerts, credit freezes, and steps to protect their personal information by contacting the credit reporting bureaus, the Federal Trade Commission (“FTC”), or their state Attorney General. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, the Alabama Attorney General, and the FTC. The Alabama Attorney General may be contacted at Office of the Attorney General, 501 Washington Avenue, Montgomery, Alabama 36104; 334-242-7300; or https://www.alabamaag.gov.

/PRNewswire — Aug. 2, 2024/

SOURCE Heart South Cardiovascular Group

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