Family
5 Things to Say When Someone Dies: Funeral directors share what truly comforts the grieving
Last Updated on September 6, 2025 by Daily News Staff
5 Things to Say When Someone Dies: Funeral directors share what truly comforts the grieving
(Family Features) When someone you know loses a loved one, finding the right words can be difficult. A bit of compassion goes a long way and knowing the right thing to say matters.
According to funeral professionals who guide families through loss daily, the approach matters.
“Just know we are here to walk with you every step,” funeral director Randy Anderson said.
Here are five thoughtful things to say when someone dies, based on insights from spokespeople from the National Funeral Directors Association (NFDA), which represents funeral directors who support families every day during the grieving process:
- “I’m here for you.”
Offering your presence, whether to listen, help with daily tasks or just sit quietly, lets the grieving person know they are not alone.
“I let them know I am here to listen,” funeral director Allyse Worland said. “Do more listening and less talking. I am still here for you, even after the service.”
- “Tell me about your loved one.”
Inviting stories and memories honors the deceased and helps keep their spirit alive
“Tell me about your loved one,” funeral director Stephen Kemp said. “What made them special? Positive stories are always helpful.”
- “What can I do to support you right now?”
Rather than a vague “let me know if you need anything,” this question encourages specific offers of help, which can be easier for someone in grief to accept.
“Offer actual support instead of just saying ‘sorry’ or ‘thoughts and prayers,’” Worland said.
- “It’s OK to feel whatever you’re feeling.”
Grief is a uniquely personal experience that can evoke a range of emotions. Validating those feelings removes pressure to “be strong” or “move on” too quickly.
“Sometimes you don’t have to say anything,” funeral director Camelia Clarke said. “A hug or touch says it all.
- “I don’t have the words, but I am here for you.”
Sometimes, words fall short. Acknowledging this honestly while offering your presence can be deeply comforting.
“Your presence and ear are what they need,” Kemp said.
Funeral directors caution against common but unhelpful phrases such as “They’re in a better place” or “At least they lived a long life,” which may unintentionally minimize the bereaved’s pain.
“Less is more,” funeral director Daniel Ford said. “Sometimes, a ‘hi’ and a hug or handshake is enough.
Families and friends leaning on the expertise of funeral professionals who guide families through planning meaningful services and providing ongoing grief support is encouraged by the NFDA.
“We are here to help you every step of the way,” funeral director Chris Robinson said. “It’s a hard time for you, and we will help you through it.”
Offering free resources, Remembering A Life helps families honor their loved ones and navigate grief. These include planning guides, grief support tools, creative activities and checklists.
For example, the planning guide helps families organize a meaningful tribute, whether traditional or smaller memorial gatherings, even if delayed due to circumstances like the COVID-19 pandemic. The initiative also offers free printable resources such as “30 Simple Ways to Remember a Loved One” and therapeutic coloring sheets designed to support the grief journey.
“Sometimes, just being present and listening is the most powerful support you can offer,” Worland said. “Our role as funeral directors is to help families find comfort and meaning during one of life’s most difficult times.”
Visit RememberingALife.com to learn more about how to support a grieving person and access additional resources.
Photo courtesy of Shutterstock
SOURCE:
National Funeral Directors Association
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financial wellness
Life insurance is on the to-do list. Right under cleaning out the garage.
No matter how you define “adulting,” getting life insurance tends to be one part of the to-do list that keeps getting set on a procrastination loop. New survey data backs that up: there are plenty of other tasks adults would rather focus on first.
(Sheeka Sanahori) Being an adult comes with a never-ending list of responsibilities: Cook dinner. Scrub the bathroom. File taxes. The tasks grow even longer when sharing a household with a partner, building a family, or taking care of others. No matter how you define “adulting,” getting life insurance tends to be one part of the to-do list that keeps getting set on a procrastination loop.
New survey data backs that up: there are plenty of other tasks adults would rather focus on first.
The Adulting Task Americans Keep Avoiding
According to the 2026 Life Happens Life Insurance Survey, a financial literacy nonprofit organization, 39% of U.S. adults would rather clean out their email inbox than figure out their life insurance needs. Another 31% would rather clean out the garage or basement. One in five U.S. adults would be willing to sit on hold with customer service for three hours before life insurance planning. Even though many adults have it somewhere on their list, nearly half (46%) say they’ll either deal with it later or not at all.
They Know It Matters
Nearly a third of adults have already figured out a life insurance plan, and they feel good about their decision. Others are feeling more conflicted: 14% have a policy, but they’re not sure if they have enough. Another 12% say they either don’t know where to start or they think it’ll be too expensive.
It’s no wonder people are putting it off: Navigating a new-to-them form of financial planning can come with a lot of complicated emotions. Four in 10 feel either overwhelmed, anxious, or some combination of both. Sixteen percent of U.S. adults feel guilty for putting it off, but when the outcome is more procrastination, that feeling lingers.
Why Later Keeps Winning
If you’ve ever faced an important decision without having enough information to make an informed choice, you know how stressful it can be. While the generations have different takes on making major decisions with a gut feeling or “pure vibes,” most of the time, people want to feel like they’re making an informed choice. Forty-five percent of U.S. adults say cost concerns, confusion or procrastination are the main reasons they have delayed or would delay looking into life insurance. For more than one in five, the plan is to seriously look at it when they feel more financially stable. For 12%, they say they’ll do it when they’re older.
Men tend to feel more confident about their life insurance decisions to date; 53% of men vs. 41% of women feel confident their family would be financially protected.
The First Step Feels Bigger Than It Is
Learning more about life insurance, how it’s priced and how it works could help get many consumers out of their procrastination loop. A quarter of people say they’d make a decision if they learned it was easier to get than they previously thought. Thirty percent would make the purchase if they learned it was more affordable than they believed it to be. Others need an experienced professional to talk to or an online calculator tool to give them guidance.
Methodology: Life Happens commissioned Atomik Research to conduct an online survey of 2,000 adults, including 700 Gen Z respondents, 700 millennials, and 600 Gen X respondents throughout the United States. The margin of error for the overall sample is +/- 2 percentage points and +/- 4 percentage points for each generational sample, with a confidence level of 95 percent. Fieldwork took place between July 14 and July 20, 2026. Atomik Research, part of 4media group, is a creative market research agency.
Photo courtesy of Shutterstock (couple using computer)
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Community
Zum Begins 2026–27 School Year With Expanded Student Transportation Network
Zum is launching the 2026–27 school year with expanded school bus operations in Fresno, Los Angeles and other communities, bringing real-time tracking and modern transportation technology to students and families.
New partnerships in Fresno and Kansas join ongoing operations in Omaha, St. Louis, Santa Barbara and Los Angeles
As millions of students return to classrooms, transportation company Zūm is beginning the 2026–27 school year with new district partnerships, expanded technology deployments and thousands of drivers preparing for what the company calls “the most important commute in America.”
The Redwood City, California-based student mobility company announced that its teams have completed months of driver training, route validation and operational planning ahead of the new academic year.
“There is nothing quite like the first day of school at Zum,” founder and CEO Ritu Narayan said in the company’s announcement. “You see drivers arriving before sunrise, teams making final preparations and buses rolling out of yards across the country—all united around one purpose: getting students safely and reliably to school.”
New buses roll out in Fresno
One of Zūm’s largest new launches is in California’s Fresno Unified School District. According to the company, 168 buses were placed into service just two weeks after its local team moved into a new transportation yard.
The district is also introducing the Zūm Parent App, which allows families to track buses in real time, receive arrival alerts, view scheduled rides and receive notifications when a child boards or exits a bus. Registered students will receive bus cards connected to the transportation system, according to Fresno Unified.
The rollout is part of a broader change in how Fresno Unified manages student transportation. Routes and stops will continue to be evaluated using registration information, actual ridership and family feedback, the district says. Beginning September 28, registered students will generally be required to show a bus pass before boarding. Fresno Unified’s transportation page provides registration instructions and assistance for families.
Technology comes to LAUSD’s in-house fleet
In Los Angeles, Zūm says its CMX technology has been deployed across the Los Angeles Unified School District’s internally operated bus fleet.
The platform is designed to connect routing, dispatch, drivers, schools, transportation officials and families through one operating system. Its tools include real-time vehicle visibility, route planning, operational coordination and family communications.
Rather than replacing the district’s in-house drivers, the Los Angeles deployment focuses on providing the technology used to coordinate district-operated buses.
New partnership in Kansas
Zūm also began a new partnership with the Shawnee Mission School District in Kansas. District leaders, drivers, monitors and school employees marked the start of the program with a launch celebration.
The company said Shawnee Mission’s transition is intended to give the district a more modern and technology-supported approach to student transportation.
Meanwhile, Zūm is returning for a third school year in Omaha and Santa Barbara. Its St. Louis operation is entering its second year.
Drivers remain at the center
Although technology plays a growing role in school transportation, Zūm emphasized that drivers remain essential to the daily experience of students and their families.
“Back to school is when months of preparation come to life,” said Liz Sanchez, Zūm’s executive vice president of student mobility. “Our teams spend months hiring and training drivers, validating routes and working alongside our district partners to prepare.”
Drivers often serve as the first school-related adults students see in the morning and the last they see before returning home. Their work can also determine whether students arrive safely and on time—especially in communities where families have limited transportation choices.
A changing school-bus experience
School transportation has traditionally depended on separate systems for scheduling, dispatching, vehicle tracking and communicating with parents. Zūm CMX is designed to bring those functions together and give school districts a clearer view of their daily operations.
For families, the most visible change may be access to real-time bus locations and arrival notifications. These tools can reduce some of the uncertainty associated with late buses, route changes and missed pickups.
Zūm reports that its technology and transportation services now support more than 6,500 schools across 19 states. As the company expands, the 2026–27 school year will test how effectively its technology, drivers and district partnerships can translate into dependable daily service.
For students, however, the goal remains straightforward: a safe ride to school, a reliable trip home and one less obstacle between them and their education.
This article is based primarily on information provided in an August 21, 2026, Zūm press release. Statements about the company’s national reach, fleet deployments and technology are attributed to Zūm unless independently noted.
Source: Zūm official website
Related links:
- Fresno Unified: Zūm Parent App
- Fresno Unified: New Transportation Model
- Fresno Unified: Bus Routes
- Fresno Unified: Back-to-School Resources
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Community
ABCs for School Zone Safety: Tips for Drivers, Pedestrians and Bicyclists
School Zone Safety: A new school year means there’s more traffic around school campuses. Between dropoffs and pickups, children riding bicycles, walking to school and all the shuttling between sports practices and other extracurricular activities, this season is a reminder to make every trip to and from school a safe one.
ABCs for School Zone Safety: Tips for Drivers, Pedestrians and Bicyclists
(Feature Impact) A new school year means there’s more traffic around school campuses. Between dropoffs and pickups, children riding bicycles, walking to school and all the shuttling between sports practices and other extracurricular activities, this season is a reminder to make every trip to and from school a safe one.
To make sure no parent worries about their child getting to school safely, the California Office of Traffic Safety (OTS) and Caltrans are encouraging drivers, pedestrians and bicyclists to remember their “ABCs” on every trip: stay Alert for Bicyclists and watch for and yield to Children crossing the street.
With students in school and traffic patterns changing, consider these tips so students arrive to and from class safely:
Drivers
Because children outside of vehicles do not have the same protections as drivers and passengers, drivers have an outsized role to protect people walking, biking and rolling.
- Take your time and be patient.
- Always follow the speed limit.
- Use extra caution at crosswalks and intersections, especially if you notice children nearby.
- Don’t drive distracted – even a quick glance at your phone can have tragic consequences.
- Never drive while impaired.
- Adjust your driving to the conditions and use extra caution in rain, fog and darkness.
- If you see a bicyclist ahead, wait until it’s safe to pass and give them at least 3 feet of space when you do.
Pedestrians
Pedestrians have an important role in their own safety, particularly in school zones and crosswalks where children and other people may be present.
- Use sidewalks when available. If there are no sidewalks, walk facing traffic so you can see drivers and they can see you.
- Avoid crossing outside of crosswalks. If there is a signalized crosswalk or marked crosswalk, use it.
- Before crossing the street, look both ways. If there are any stopped or turning cars, try to make eye contact with the drivers before crossing so you know they see you.
- If you’re walking after dark or when visibility is poor, make yourself visible by wearing something bright or reflective and shining a light.
- Stay alert – don’t wear headphones or use your phone while crossing the street or walking across a busy road.
Bicyclists
Bicyclists can help protect themselves by staying alert and visible, especially in areas where traffic, pedestrians and young students may be present.
- When possible, plan your route along bike paths or roads with dedicated bike lanes away from vehicle traffic.
- Equip your bicycle with lights and reflectors to be more visible to drivers and pedestrians.
- Wear a properly fitted helmet and bright clothing.
- Learn cyclist hand signals to communicate when you’re turning, slowing or stopping.
- Stay aware of drivers and always yield to pedestrians.
To learn more and join the movement, visit GoSafelyCA.org.
E-Bike Safety Tips
With more young people using e-bikes than ever before, it’s important that riders and their parents or guardians understand the risks involved and make smart, safe choices.
Since e-bikes can travel at faster speeds than traditional bicycles, they pose greater risk for serious injury or death in the event of a crash. Class 1 and 2 e-bikes can both travel at up to 20 mph unassisted, while Class 3 e-bikes can go as fast as 28 mph unassisted.
E-bike rules vary based on the top unassisted speed, but parents and guardians should follow these tips for e-bikes:
- Many local ordinances and state laws restrict e-bike use for minors or require special licensing.
- Helmets are required for riders under age 18 for Class 1-2 e-bikes and all riders on Class 3 e-bikes, regardless of age.
- You must be 16 years or older to ride a Class 3 e-bike.
- Never ride e-bikes that don’t have pedals as they could be considered e-motos and not legally permitted on roads.
- Ride in bike lanes or on legal paths, avoiding roads with traffic when possible.
- Be as predictable as possible and use caution when making turns, crossing streets or riding in conditions with poor visibility.
E-bike rules may vary by state and regionally. Contact local law enforcement regarding local laws.
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