Community
This Atlanta neighborhood hired a case manager to address rising homelessness − and it’s improving health and safety for everyone
Ishita Chordia, University of Washington
Homelessness has surged across the United States in recent years, rising 19% from 2016 though 2023. The main cause is a severe shortage of affordable housing. Rising homelessness has renewed debates about use of public space and how encampments affect public safety.
The U.S. Supreme Court recently weighed in on these debates with its 2024 decision in Grants Pass v. Johnson. The court’s ruling grants cities the authority to prohibit individuals from sleeping and camping in public spaces, effectively condoning the use of fines and bans to address rising rates of homelessness.
East Atlanta Village, a historically Black neighborhood in Atlanta with about 3,000 residents, is trying something different. In the fall of 2023, with support from the Atlanta City Council, the mayor’s office and Intown Cares, a local nonprofit that works to alleviate homelessness and hunger, the neighborhood hired a full-time social worker to support people experiencing homelessness.
Michael Nolan, an Intown Cares social worker, is trained in an approach that emphasizes individual autonomy and dignity, recognizes that being homeless is a traumatic experience, and prioritizes access to housing. His role includes helping individuals get the documentation they need to move off the streets, such as copies of their birth certificates and Social Security cards. He also has a dedicated phone line that community members can use to alert him about dangerous situations that involve homeless people. https://www.youtube.com/embed/hsWRGKnjNmo?wmode=transparent&start=0 Michael Nolan, East Atlanta Village’s social worker, spends 40-plus hours weekly providing supplies, services and other help to people experiencing homelessness.
I am a researcher at the University of Washington studying programs and technologies that help urban neighborhoods flourish. I’m also a resident of East Atlanta Village and have helped the neighborhood organize and evaluate this experiment.
For the past year, my colleagues and I have collected data about the neighborhood social work program to understand how well it can support both people without housing and the broader community. Our preliminary findings suggest that neighborhood social work is a promising way to address challenges common in many neighborhoods with homelessness.
I believe this approach has the potential to provide long-term solutions to homelessness and improve the health and safety for the entire neighborhood. I also see it as a sharp contrast with the punitive approach condoned by the Supreme Court.
Resolving conflicts over public space
One of the people I interviewed while evaluating this initiative was Rebecca, a resident of East Atlanta Village who walks her dog in the local park every day. In the fall of 2023, she noticed that a man had moved into the park and set up a tent. At first, the area was clean, but within a few weeks there was garbage around the tent and throughout the park.
Rebecca felt that the trash was ruining one of the few green spaces in the neighborhood. She decided to contact Nolan. Nolan told her that he knew the unhoused man, was working with him to secure permanent housing and in the meantime would help him move his tent to a less-frequented space.
Such negotiations around public spaces are common challenges for neighborhoods with large homeless populations, especially in dense urban areas. Other examples in our data included conflicts when a homeless person began sleeping in his car outside another resident’s home, and when a homeless man wandered into a homeowner’s yard.
The standard approach in these situations is to fine, ban or imprison the unhoused individual. But those strategies are expensive, can prolong homelessness and do little to actually resolve the issues.
In contrast, hiring a social worker has enabled East Atlanta Village to resolve conflicts gently, through conversation and negotiation. The solutions address concerns about public health and safety and also offer people without homes an opportunity for long-term change.
Meeting basic needs
Over the past year, this program has helped 13 people move into housing. Nolan has facilitated over 180 medical and mental health care visits for people living on the street.
Eighty-six people have been connected to Medicaid, food assistance or Social Security benefits. Thirty-five people have health care for the first time, and six people have started receiving medication for their addictions.
Research shows that addressing people’s basic needs by helping them obtain food, medicine, housing and other necessities not only supports those individuals but also produces cascading benefits for the entire community. They include reduced inequality, better health outcomes and lower crime rates.
Managing mental and behavioral health
Studies have found that about two-thirds of unhoused individuals struggle with mental health challenges. Unmet mental and behavioral health needs can contribute to unsafe and illegal behavior.
The United States does not have a comprehensive system in place for supporting people who are living on the street and struggling with chronic mental and behavioral health challenges. While much more infrastructure is needed, in East Atlanta Village, Nolan is able to check in on people experiencing homelessness, work with clinics to deliver medication for addiction and mental health needs and alert community members about dangerous situations.
As an example, in December 2023 a homeless man was arrested in East Atlanta Village for trespassing, stealing mail and other erratic behavior. When concerned residents posted to the neighborhood Facebook group, Nolan responded that he knew the man well, that this behavior was not typical and that he would look into the situation.
Nolan later updated his post, commenting that the man had been arrested but that he would “continue to follow up and ensure that his current behaviors do not return upon his release.”
In other examples, Nolan has helped de-escalate situations when people experienced mental health episodes in local coffee shops and churches.
A model for other cities
Cities around the U.S. have decisions to make about addressing homelessness and its associated challenges. Neighborhood social work is not a magic bullet, but my colleagues and I see it as a promising approach to address the most common challenges that neighborhoods with high rates of homelessness face.
East Atlanta Village is currently working with the Atlanta City Council to renew funding for this program, which cost US$100,000 in its initial year. We hope that other neighborhoods also consider this strategy when deciding how to address homelessness in their own areas.
Ishita Chordia, Ph.D. Candidate in Information Science, University of Washington
This article is republished from The Conversation under a Creative Commons license. Read the original article.
The Bridge is a section of the STM Daily News Blog meant for diversity, offering real news stories about bona fide community efforts to perpetuate a greater good. The purpose of The Bridge is to connect the divides that separate us, fostering understanding and empathy among different groups. By highlighting positive initiatives and inspirational actions, The Bridge aims to create a sense of unity and shared purpose. This section brings to light stories of individuals and organizations working tirelessly to promote inclusivity, equality, and mutual respect. Through these narratives, readers are encouraged to appreciate the richness of diverse perspectives and to participate actively in building stronger, more cohesive communities.
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Celebrating Mom and Pop Businesses
As we mark April 29th on our calendars, it’s time to shine a spotlight on the backbone of our communities—mom and pop businesses! This special day, known as Mom and Pop Business Owners Day, is dedicated to honoring the hard work and unwavering contributions of small, family-owned establishments. Often run by couples or family units, these businesses embody the spirit of entrepreneurship and bring something truly unique to the marketplace.
The Heart of the Community
Mom and pop shops are more than just a place to buy goods or services; they are the heart and soul of our neighborhoods. These businesses foster community connections, create jobs, and drive local economies. From cozy coffee shops to quaint bookstores, family-run restaurants to artisanal bakeries, every mom and pop business offers a personalized touch that you simply can’t find at large corporate retailers.
Why Support Local?
- Personalized Service: When you walk into a local business, you’re often greeted by a familiar face—a friendly owner or staff member who remembers your name and preferences. This level of personal attention creates a warm and welcoming atmosphere that enhances your shopping experience.
- Unique Products: Local businesses often offer one-of-a-kind items that reflect their distinct flavor and style. By supporting them, you can find unique gifts or treasures that you won’t see in mainstream stores.
- Economic Impact: Shopping locally ensures that a larger portion of your money stays within your community. This helps create jobs, support local suppliers, and strengthen the overall economy.
- Community Connection: Local businesses sponsor community events, support local charities, and contribute to the vibrancy of neighborhoods. By shopping locally, you’re not just purchasing a product; you’re investing in your community’s future.
Join the Celebration!
This Mom and Pop Business Owners Day, let’s take a moment to appreciate those hard-working entrepreneurs who pour their heart and soul into their craft. Here are some simple ways you can celebrate:
- Visit Local Stores: Take the time to explore the brick-and-mortar shops in your area. Whether it’s a beloved bakery, a charming boutique, or a family-owned restaurant, make it a point to show your support.
- Shop Online: Many mom and pop businesses also have an online presence, allowing you to shop from the comfort of your home. Browse their websites and consider making a purchase to help sustain their efforts. Every order counts!
- Share Your Experience: Social media is a powerful tool for small businesses. Share a photo or a story highlighting your experience at a local shop or restaurant. Tag them and encourage your friends and family to check them out too!
- Spread the Word: Word-of-mouth is a powerful form of advertising. Tell your friends about your favorite local spots and encourage them to support these businesses as well.
A Final Note of Encouragement
In a world where online shopping and big-box stores dominate, let’s not forget the charm and heart that small, family-owned businesses bring to our lives. Mom and Pop Business Owners Day is a perfect occasion to celebrate and support those who take the leap to turn their dreams into reality. So, whether you’re visiting a cozy store down the street or browsing an online shop, every small act of support matters.
Let’s come together this April 29th to lift up our local heroes and keep our communities thriving! Thank you for your commitment to supporting the mom and pop businesses that make our neighborhoods special! 
Related Link:
https://www.nationaldaycalendar.com/national-day/national-mom-and-pop-business-owners-day-march-29
The Bridge is a section of the STM Daily News Blog meant for diversity, offering real news stories about bona fide community efforts to perpetuate a greater good. The purpose of The Bridge is to connect the divides that separate us, fostering understanding and empathy among different groups. By highlighting positive initiatives and inspirational actions, The Bridge aims to create a sense of unity and shared purpose. This section brings to light stories of individuals and organizations working tirelessly to promote inclusivity, equality, and mutual respect. Through these narratives, readers are encouraged to appreciate the richness of diverse perspectives and to participate actively in building stronger, more cohesive communities.
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Community
Celebrating National Nutrition Month: A Heartfelt Tribute to Nourishing Seniors
On March 19, 2025, Tanner Terrace residents celebrated National Nutrition Month with a community event led by Diana Gregory Outreach Services, focusing on healthy eating and nutrition education for seniors.
March 19, 2025, marked a significant day for the residents of Tanner Terrace in Glendale, Arizona, as they came together to celebrate National Nutrition Month. The event, held from 2 PM to 3:30 PM, aimed to emphasize the importance of healthy eating among seniors and featured a special focus on enhancing their nutritional knowledge.
The gathering was organized by Diana Gregory Outreach Services, a non-profit dedicated to enriching lives through healthy eating. Over the years, this organization has worked tirelessly to provide access to fresh produce and nutritional education for low-income seniors, veterans, and vulnerable individuals in the community.
A Flavorful Presentation
The afternoon began with a lively presentation titled Food, Fun, and Fitness, led by certified nutritionist Debbie Polisky. The interactive session engaged residents in discussions about the benefits of balanced nutrition and simple ways to incorporate healthy foods into their diets. Attendees were eager to learn and ask questions, creating a vibrant atmosphere filled with enthusiasm for healthier living.
As a delightful conclusion to the presentation, each of the 100 seniors in attendance received a pre-packed bag of fresh produce from Fry’s Food Stores, complete with recipes and nutritional information. Watching the smiles on the seniors’ faces as they received these gifts was a heartwarming reminder of the impact of community support.
Generous Support from Fry’s Food Stores
At the outset of the event, Diana Gregory was presented with a generous check from Fry’s Food Stores. This contribution is vital for supporting Diana Gregory Outreach Services and its initiatives. Gregory proudly stated, “We have been serving the town for 16 years, and last year alone, we served over 30,000 seniors and veterans. This kind of support is critical to continue our mission.”
Pam Giannonatti, the Corporate Affairs Manager for Fry’s, emphasized their commitment to fighting food insecurity. With initiatives like “Zero Hunger, Zero Waste,” Fry’s aims to provide fresh food not only in their stores but also to those in need within the community. “Last year alone, we were able to provide over 16 million meals to hungry Arizonans,” Girardi remarked, highlighting the company’s dedication to wholesome nutrition and community welfare.
The Mission of Diana Gregory Outreach Services
Diana Gregory Outreach Services has a clear and impactful mission: to enrich lives through healthy eating. By addressing health disparities and championing holistic nutrition and fitness, the organization ensures that vulnerable populations have access to the resources they need to thrive. Their commitment is straightforward but profound: “We have a responsibility to ensure no veteran, senior, and their families in our community go to bed hungry.”
The culmination of the event was not just about handing out fresh produce; it symbolized a community rallying together to support its most vulnerable members. Flyers were distributed to the residents of Tanner Terrace, spreading awareness about future initiatives and encouraging participation in further programs designed to enhance healthy living.
A Community Commitment
As I observed this event, it became clear that initiatives like these serve a dual purpose: they enrich the lives of seniors by providing them with crucial resources and foster a sense of community among participants. For many seniors, events like these also offer an opportunity to socialize and engage with their neighbors, enhancing their overall well-being.
As National Nutrition Month concludes, the event at Tanner Terrace stands as a shining example of how community partnerships—between organizations, businesses, and residents—can work in harmony to create a healthier future for all. By continuing to support initiatives that prioritize nutrition, we can make a lasting impact on our community’s health and wellness.
In the spirit of National Nutrition Month, let us carry forward the lessons learned and the connections made, ensuring that every member of our community has access to the nourishment they need to lead fulfilling lives.
Related link:
The Bridge is a section of the STM Daily News Blog meant for diversity, offering real news stories about bona fide community efforts to perpetuate a greater good. The purpose of The Bridge is to connect the divides that separate us, fostering understanding and empathy among different groups. By highlighting positive initiatives and inspirational actions, The Bridge aims to create a sense of unity and shared purpose. This section brings to light stories of individuals and organizations working tirelessly to promote inclusivity, equality, and mutual respect. Through these narratives, readers are encouraged to appreciate the richness of diverse perspectives and to participate actively in building stronger, more cohesive communities.
https://stmdailynews.com/the-bridge
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STM Blog
Scottsdale Cuts DEI Programs: A Controversial Shift in Community Initiatives
Scottsdale’s City Council voted to cut several diversity, equity, and inclusion initiatives, prompting heated community discussions on their importance, despite the city’s assurances of continued commitment to equal opportunity.
SCOTTSDALE, Ariz. — In the aftermath of a recent City Council vote, multiple diversity, equity, and inclusion (DEI) initiatives are facing significant changes, pauses, or outright terminations in Scottsdale. This decision has sparked spirited discussions among residents and community leaders regarding the future of these programs and their impact on the community.
Last week, city employees received an internal memo detailing the specific DEI initiatives that would be eliminated. This decision follows a controversial 5 to 2 vote by the City Council in February, which adopted an ordinance to discontinue city funding for DEI programs. The ordinance emphasized that city employees should be hired, evaluated, and promoted based on merit and outlined the reassignment of at least two DEI-related positions.
As part of this shift, Scottsdale has removed its DEI website and all associated social media accounts, along with any printed materials displayed at city facilities. Among the program cuts are the City’s Juneteenth celebration, the employee-driven Diversity Advisory Committee, and a special program at the public library designed for children that incorporated music and fingerplays promoting DEI values.
Additionally, the City will no longer sponsor significant events and organizations, including the NAACP Freedom Fund Dinner and the Local Government Hispanic Network. However, the Scottsdale Human Relations Commission, the Mayor’s Ability Awards, and the enforcement of the city’s anti-discrimination ordinances will remain intact, according to a spokesperson for the City.
City officials anticipate that these cuts will free up approximately $115,000 in the Scottsdale budget. In a statement responding to the changes, Scottsdale Mayor Lisa Borowsky emphasized the commitment to ensure that every individual in Scottsdale has equal opportunities for success. “Although the formal diversity office has ended, we remain committed to ensuring every individual in Scottsdale has equal opportunity to thrive,” she stated. Borowsky added, “We are a welcoming city, and I am confident that my fellow residents, business leaders, our nonprofit partners, and our anchor institutions will continue to work alongside the city in achieving our collective goal – ensuring that no community or resident in Scottsdale is underserved or overlooked.”
Despite the city’s assurances, the decision has met with backlash from residents who argue that these programs play a crucial role in building community and fostering diversity. Madison Stroh, a local resident, expressed concern about the cuts, stating, “If that money being saved is put to other good uses, then I think that would be beneficial. But if they’re just trying to cut it just to cut it, then I don’t know how I feel about it.”
As Scottsdale moves forward with this significant change in its approach to diversity, equity, and inclusion, the community will undoubtedly continue to engage in discussions about the importance of these initiatives and their impact on the city’s fabric. The cuts reflect a critical juncture for Scottsdale as it navigates the complexities of balancing budgetary constraints with the needs of its diverse population. Residents will be watching closely as the city aims to redefine its commitments moving forward.
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