Tech
USPTO Update on CrowdStrike IT Outage: A Commitment to Recovery
The USPTO is working diligently to recover from the recent CrowdStrike IT outage, restoring services and supporting affected employees.
In a recent incident affecting millions worldwide, the United States Patent and Trademark Office (USPTO) has been working diligently to recover from a significant IT outage linked to CrowdStrike, a prominent cybersecurity firm. The USPTO’s response highlights its commitment to ensuring the seamless operation of its services, even in the face of unexpected disruptions.
CrowdStrike Incident
What Happened?
The IT outage began early Friday morning, affecting numerous employees within the USPTO and disrupting access to vital workstations. This incident has drawn attention not only for its immediate impact on USPTO’s workforce but also for its implications for users relying on the office’s services. Fortunately, the majority of external systems—such as MyUSPTO and TEAS—remained minimally impacted. By Friday afternoon, these systems were restored to full functionality, allowing stakeholders to continue using the USPTO’s online resources without disruption.
Recovery Efforts Underway
The USPTO has made it a priority to restore workstation access for its employees. As of the latest updates, many workers have regained their computer access, and the agency anticipates that most of its employees will be back online by the end of the week. However, the agency acknowledges that some employees may have missed important meetings or communications during this period, and it expresses regret for any confusion this may have caused.
In light of the circumstances, the USPTO has implemented several measures to facilitate recovery. This includes setting up an expanded onsite resolution center and extending service hours to accommodate employees still facing challenges. The agency’s leadership has expressed deep appreciation for the hard work and dedication of teams who have been tirelessly engaged in recovery efforts, even working through the weekend to resolve issues.
A Commitment to Stakeholders
The USPTO is not only focused on restoring its internal operations but also on minimizing the impact of this incident on its stakeholders. The agency is committed to providing support and assistance to those affected by the outage, ensuring that all services are operational and accessible.
In a statement addressing the situation, USPTO officials expressed gratitude for the public’s patience and understanding. They are taking proactive measures to ensure that similar issues do not arise in the future, reinforcing their commitment to cybersecurity and operational resilience.
Looking Ahead
As the USPTO navigates the aftermath of the CrowdStrike incident, its primary goal remains clear: to restore normalcy and maintain the trust of its users. The agency is dedicated to its mission of serving the public and fostering innovation, even amidst challenges.
We encourage all users to stay informed about the status of USPTO services and to reach out if they experience any ongoing issues. The USPTO appreciates the understanding and support of its employees and stakeholders during this recovery process. Together, we will emerge stronger from this incident, ensuring that the USPTO continues to fulfill its vital role in the U.S. innovation ecosystem.Read the
USPTO’s response to the CrowdStrike incident. https://www.uspto.gov/blog/update-uspto-response-crowdstrike-it-outage
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STM Daily News
Widespread Verizon Outages Leave Customers in SOS Mode Nationwide
Verizon OutageVerizon customers across the U.S. faced major service disruptions, with over 100,000 outages reported. Phones reverted to SOS mode, affecting calls and Wi-Fi services. Restoration is ongoing.
Verizon customers across the United States are grappling with significant service disruptions this morning. Reports have flooded in that mobile phones are stuck in SOS mode, indicating a lack of connectivity. As of 10:11 a.m. ET, over 100,000 outages were logged with DownDetector, a real-time service tracker that monitors telecommunication issues nationwide.
Verizon Outages
The outage began around 9 a.m. ET, with customers from New York to Los Angeles experiencing inability to make phone calls or access the network. On social media platforms, disgruntled users have been vocal about the situation, with many demanding compensation for the service disruption.
One frustrated customer took to X (formerly Twitter) to express their dissatisfaction: “It’s been over two hours and we don’t even know why this is happening. We all pay a pretty penny for our Verizon bill, and this time should be compensated until the issue is fully resolved.”
What we know
Reports have cited that while users can’t access standard mobile services, their phones have reverted to SOS mode—rendering them unable to make calls. A customer from Ohio shared their experience: “SOS in Ohio since mid-morning. Was working on my drive into work, but went down several hours ago and hasn’t come back.”
In an emailed statement to CBS MoneyWatch, a Verizon spokesperson acknowledged the issue, stating, “We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue.”
As the disruptions persist, issues are being noted across various devices, affecting both iPhone and Android users. The outages have also disrupted Wi-Fi calling services, which typically serve as an alternative connectivity method. As of 5:48 p.m. ET, Verizon announced that service restoration efforts were underway and gradually making progress, but customers are still experiencing challenges.
This marks a significant incident in a landscape where communication reliability is essential, and customers are left wondering about the cause of the outage. With many turning to social media to voice their concerns and seek resolutions, the call for timely updates from Verizon is clear.
The situation remains fluid, and Verizon customers are encouraged to stay informed as more information becomes available. If you’re experiencing issues with your Verizon service, let us know your experience in the comments below.
Stay tuned for further updates on this developing story.
https://www.cbsnews.com/news/verizon-outage-network-down-sos-mode-downdetector-map
https://www.fox10phoenix.com/news/verizon-outage-network-down-monday-september-30
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gaming
A Cautionary Tale: California’s New Digital Ownership Law and the Future of Gaming
California’s new law (AB 2426) aims to clarify digital ownership by prohibiting terms like “buy” for digital goods without clear warnings, emphasizing that we license rather than own them. Gaming Community
Today, I want to dive into a topic that’s been buzzing around the gaming community since PC Gamer dropped the news about California’s new law (AB 2426) concerning digital ownership. As a lifelong gamer and someone who has always been a bit skeptical about the concept of “buying” digital games, this new legislation hits home for me.
Cautionary Tale for the Gaming Community
First, let’s break down what this law entails. Starting in 2025, retailers in California will be prohibited from using terms like “buy” or “purchase” when it comes to digital goods—think video games, movies, and e-books—unless they issue a clear warning that these products can be taken away at any moment. The law aims to clarify that “ownership” of digital items is not the same as owning a physical product.
Honestly, my first reaction to this was a mix of relief and frustration. Relief because, finally, someone is calling out the elephant in the room: when we buy digital games, we’re not truly buying them, are we? We’re essentially licensing them. Frustration, on the other hand, stems from the fact that it took this long for lawmakers to recognize this issue, especially after high-profile incidents involving companies like Sony and Ubisoft.
Let’s talk about the impetus for this law. It all started when Sony announced the removal of certain content from the PlayStation Store due to expiring licenses. Players who had “bought” these digital shows suddenly found themselves locked out of content they thought they owned. Sony eventually reversed its decision, but the damage was done, and Assemblymember Jacqui Irwin decided it was time to step in.
Then came Ubisoft’s decision to pull the plug on The Crew, a racing game that became unplayable when its online servers were taken offline. Imagine investing your time and money into a game only to find out that you can’t even play the single-player mode anymore. It’s a stark reminder of how fragile our digital ownership really is.
The law itself might be dense and legalistic, but the implications are clear. It’s about time we start viewing digital purchases with a more critical lens. Sure, you can still play your games as long as the servers are up, but once those go down, what happens? You’re left with a beautiful box art in your library, but it’s just an empty shell.
The requirement for sellers to provide a warning or seek an “affirmative acknowledgment” from buyers seems like a step in the right direction. Yet, it feels more like a band-aid solution rather than a comprehensive fix. The real kicker for me is the provision that allows for a “permanent offline download” option. That’s what we need! A way to ensure that even if the digital landscape shifts, our ability to play isn’t stripped away overnight.
As gamers, we’ve been conditioned to accept the “always-online” model, but should we? This law is a wake-up call that reminds us to demand more from the companies we support. If I’m paying for a game, I want the assurance that I can keep playing it, regardless of server availability.
In conclusion, while California’s new law is a significant step forward in recognizing the nuances of digital ownership, it also highlights the ongoing battle between consumers and corporations. As we move toward an increasingly digital future, it’s crucial that we stay informed and advocate for our rights as gamers. After all, we deserve to know what we’re really “buying” when we hit that purchase button.
What are your thoughts on this new law? Do you feel more empowered as a consumer, or are you still worried about the future of digital gaming? Let’s chat in the comments!
Happy gaming, and remember to always read the fine print!
PC Gamer Article: New California law inspired by Ubisoft and Sony requires retailers to warn consumers that the digital games they buy can be taken away at any time
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Tech
How to archive your photos in the digital age
Wasim Ahmad, Quinnipiac University
Taking photographs used to be a careful, conscious act. Photos were selective, frozen moments in time carefully archived in albums and frames. Now, taking a photograph is almost as effortless and common as breathing – it’s something that people do all the time in the age of smartphone cameras with seemingly endless digital film.
But the downside to capturing every moment is that it creates a mountain of those moments to save for the future. Those photos can be easily lost if they’re not archived properly. All it can take is one accidental dip in the toilet for your phone, and all that data is lost forever.
So what’s a practical backup strategy for the average person? Here are a few ways to make sure memories are never lost:
Cloud storage
The simplest way to archive your photos is cloud storage. For Apple users, there’s iCloud, which starts at US$0.99 per month for 50 gigabytes all the way to $59.99 per month for 12 terabytes with various tiers in between. With an average iPhone photo clocking in at 3 megabytes, that’s a little over 16,000 photos for the cheap plan and 4 million or so for the largest plan. Google’s Google One cloud storage is most cost effective for yearly plans, with 2TB going for $99.99 per year and 5TB going for $249.99 per year.
The actual amount you can store in that space does vary greatly with how a file is shot. Video has larger file sizes than photos. HEIF files, a newer format on Apple phones, compresses files into smaller packages, but long-term compatibility is unknown since the format hasn’t been in use for as long as the standard JPG file, which has been around since 1992.
While cloud services from big providers generally provide the easiest way for most average folks to back up their photos, and operate with little to no intervention via apps that are already on the phone constantly uploading every photo taken, there are risks involved.
Big companies often change their policies about how photos are saved. For instance, depending on what phone and when it was bought, Google’s cloud storage may have saved photos in a “storage saver” format that lowers the quality of images by sizing them down or compressing them differently. This affects your ability to make high-quality prints or view the photos on high-resolution screens down the road. Unless someone is astute enough to notice small text here and there that mentions it, most users won’t even realize it’s happening.
And what happens to cloud services when things go badly wrong? Users of photo backup service Digital Railroad found out the hard way. In 2008, the company abruptly shut down and gave its users 24 hours to download everything before the servers were shut down. Photographers rushed for the exits, trying to grab their photos on the way out, only to strain the servers to the point where few were able to recover anything at all. If this was the only way photos were backed up, it’s a lost cause.
So while the cloud is easy, costs can add up and terms of service can change at a moment’s notice. What are some ways for photographers to control their own fate?
Hard drives and network-attached storage
Manually taking photos off a phone may take some extra time, but the approach offers peace of mind that cloud services can’t necessarily match.
Almost all phones can plug into a computer’s USB port and use the built-in photos app on both Windows or MacOS to download photos to a computer. Apple users can use a method called AirDrop to send photos wirelessly to other Apple devices as well, including laptop and desktop computers.
Now loading photos onto a local hard drive built into the machine can fill it up quickly, but there is a cost-effective way to get around that – namely, external hard drives. Theses are storage devices that you can plug into your computer as needed. They can be of the older and less expensive type with spinning platters or more modern solid-state drives that can survive a drop and greater temperature changes than the older drives can.
These are different than flash drives, more commonly known as thumb drives because of their small size, that are designed as temporary storage to shuffle photos from one place to another.
It’s easy to buy more than one hard drive to have duplicate backups in case of failure or catastrophe, but the downside is that there’s no easy access from the internet to your photos, and backup is generally a process that users must remember to do.
Network-attached storage is one way to solve the cloud storage problem while retaining the ability to access photos from the internet. These are essentially hard drives – sometimes multiple hard drives linked together for even greater or faster storage – that are connected to a router that allows for access to the internet through specialized software.
While not as easy as most third-party cloud storage services, once it’s set up, a network-attached storage unit is a flexible way to store your photos safely and accessibly. There are even companies that specialize in fireproof and waterproof units for extra insurance in case of disaster.
Printing photos
If cloud storage and hard drives seem too complicated, there’s always the old-fashioned approach of printing. There’s still something magical about seeing a photo on a wall or in an album, and thankfully there are ways to print professional-quality archival prints without having to go to a drugstore.
The easiest and most cost-efficient types of printers are dedicated 4×6 printers using a technology similar to professional labs called dye-sublimation. These yield high-quality, waterproof prints that cost about the same as what one would pay for drugstore developing. HP makes its popular Sprocket line of printers, though those require a phone and an app to print from, which makes plugging in a memory card from a professional camera out of the question. However, Canon’s Selphy lineup includes many models with screens and a card slot to make that possible.
The rabbit hole goes very deep, and there are many professional printers that can print even larger sizes. Canon and Epson dominate this space, marketing a range of pigment- and dye-based printers that can emphasize archival needs or color saturation, respectively.
Another option is ordering a photo book, which, as the name suggests, is a physical bound book of your photos. However, photo books are probably more appropriate for memorializing an event – trip, wedding, project – than general archiving, given the typical costs and number of photos involved.
There’s little reason to not make some sort of backups of photos in 2024, whether that’s on printed media, hard drives or in the cloud. The important thing is not which method to use, but to do it at all.
Wasim Ahmad, Assistant Teaching Professor of Journalism, Quinnipiac University
This article is republished from The Conversation under a Creative Commons license. Read the original article.
Our Lifestyle section on STM Daily News is a hub of inspiration and practical information, offering a range of articles that touch on various aspects of daily life. From tips on family finances to guides for maintaining health and wellness, we strive to empower our readers with knowledge and resources to enhance their lifestyles. Whether you’re seeking outdoor activity ideas, fashion trends, or travel recommendations, our lifestyle section has got you covered. Visit us today at https://stmdailynews.com/category/lifestyle/ and embark on a journey of discovery and self-improvement.
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